Terms and Conditions of Use

1. Express Acceptance of Terms

By accessing, browsing, or interacting with the Website, you acquire the status of User and express your full, express, and unreserved agreement with each and every guideline contained in these Terms and Conditions, in accordance with the provisions of the Federal Civil Code, the Commercial Code, and the Federal Consumer Protection Law of Mexico regarding legal acts executed through electronic means.

If you do not agree, in whole or in part, with these Terms and Conditions, you must refrain from using the Website and from submitting information through our contact and quotation forms.

2. Identity of the Website Owner

The owner and administrator of the Website is GRUPO ISSA DE JUÁREZ, S.A. DE C.V. (hereinafter referred to as “Grupo ISSA” or “the Company”), a commercial entity duly incorporated and existing under the laws of the United Mexican States, with corporate headquarters in Ciudad Juárez, Chihuahua, Mexico, specializing in the comprehensive provision of private security services, on-site guarding, armored escort, and cutting-edge technological protection solutions.

3. Nature of the Website & Services Offered

The primary purpose of the Website is to present Grupo ISSA’s professional track record, industry certifications, nationwide coverage, private security portfolio, and institutional contact channels. Services promoted across this portal include, without limitation:

• On-Site Security Officers & Surveillance: Rigorously trained security personnel for industrial plants, manufacturing maquiladoras, corporate facilities, logistics parks, commercial centers, and residential communities.
• Asset Protection & Escort Services: High-risk cargo protection, executive close protection, access control management, loss prevention protocols, and continuous tactical oversight.
• Electronic Security Systems: High-definition CCTV surveillance, intelligent video analytics, alarm monitoring, and deterrent security technologies.
• Security Consulting & Risk Assessments: Facility vulnerability diagnostics, security audits, and comprehensive emergency contingency planning.

All information, specifications, and graphic materials presented on the Website are for informational and commercial guidance purposes only and do not constitute a binding offer for services until formal execution of the corresponding bilateral agreement.

4. Quotation Requests & Contract Formalization

The digital contact and quotation request forms available on the Website are commercial tools designed to facilitate communication between prospective clients and our corporate security advisory team. Submitting information through these forms does not in itself establish a private security service contract.

5. Permitted Use & Website Restrictions

The User undertakes to use the Website responsibly, lawfully, in good faith, and in strict adherence to public policy regulations. It is expressly prohibited to:

• Use the Website for illicit, fraudulent purposes, or activities violating third-party rights or applicable Mexican and international legislation.
• Introduce or spread computer viruses, trojans, worms, or any malicious code capable of damaging the digital or physical infrastructure of Grupo ISSA or third parties.
• Attempt unauthorized access to restricted server directories, databases, accounts, or corporate networks.
• Employ automated tools (such as bots, spiders, or scrapers) to extract mass data or content from the Website without prior written authorization.
• Submit false, misleading information or impersonate another individual or corporate entity in contact or quotation forms.

6. Intellectual & Industrial Property Rights

All elements comprising the Website—including graphic layout, corporate logos, trademarks, trade names, written copy, editorial content, photographs, diagrams, source code, icons, and multimedia assets—are the exclusive property of GRUPO ISSA DE JUÁREZ, S.A. DE C.V. or of third parties who have granted appropriate licensing or authorization, and are fully protected under the Federal Copyright Law, the Federal Law for the Protection of Industrial Property, and international treaties ratified by Mexico.

Any total or partial reproduction, distribution, public transmission, transformation, reverse engineering, or unauthorized commercial exploitation of such content without the prior express written consent of Grupo ISSA is strictly prohibited.

7. Links to Third-Party Websites & Platforms

The Website may contain hyperlinks leading to external websites, platforms, or services managed by third parties (such as social networks, geolocation providers, or governmental agencies). These links are provided solely for the User’s convenience.

Grupo ISSA exercises no editorial, operational, or technological control over the content, terms of service, or privacy policies of third-party websites and assumes no liability for any loss, damage, or controversy arising from their access or use.

8. Personal Data Protection & Privacy

The processing of personal data collected through the Website is governed by the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP) of Mexico and by our Comprehensive Privacy Notice, which outlines processing purposes, security protocols, potential transfers, and mechanisms for exercising Access, Rectification, Cancellation, and Opposition rights (ARCO Rights).

9. Warranty Disclaimer & Limitation of Liability

Grupo ISSA applies best organizational and technical practices to ensure the Website remains available, secure, and error-free. However, the Website is provided on an “as is” and “as available” basis, and the Company does not guarantee:

• Uninterrupted service availability or complete absence of failures across telecommunications networks, hosting providers, or external digital infrastructure beyond its direct control.
• Absolute invulnerability against sophisticated cyberattacks or unforeseen digital security incidents originated by malicious third parties.

To the maximum extent permitted by applicable Mexican law, Grupo ISSA shall not be liable for indirect, incidental, special, or consequential damages resulting from the use of, or inability to use, the Website.

10. Amendments to Terms and Conditions

Grupo ISSA reserves the right to modify, amend, or update these Terms and Conditions at any time to reflect legislative changes, jurisprudential developments, private security regulatory updates, or improvements in our technological platforms.

Any modification shall take effect immediately upon publication on the Website. Continued access to or use of the Website following the posting of modifications constitutes full acceptance of the revised terms.

These Terms and Conditions were last updated in August 2026.

11. Applicable Law & Legal Jurisdiction

For the interpretation, validity, enforcement, and fulfillment of these Terms and Conditions, as well as the resolution of any dispute arising from the use of the Website, the parties expressly submit to the federal laws of the United Mexican States and to the jurisdiction of the competent Courts in Ciudad Juárez, State of Chihuahua, Mexico, expressly waiving any other venue or jurisdiction that may correspond to them by reason of their present or future domiciles.

12. Legal Contact & Inquiries

If you have questions, inquiries, feedback, or legal comments regarding the scope of these Terms and Conditions of Use, please contact our institutional channels: